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Getting started

Guidance on using the basic functionality of the system

Log in for the first time via Access EvoGuidance for a new customer to log in to Access LMS Evo for the first time.
Available features for each Access LMS Evo productInformation about the products and features that are available, including the Access LMS Evo product matrix.
Minimum technical requirementsGuidance on what technology is required to use Access LMS Evo.
Configure language settingsCustomise site language options on the platform.
Reset your passwordGuidance on how to reset your password to get back into Access LMS Evo
Find training contentGuidance on finding courses, modules or events in your organisation's library
My certificatesGuidance on using My certificates, a central hub to view and download certificates.
Download certificate on behalf of a userGuidance on how to access and download certificates achieved by other users.
Edit users completion statusGuidance on how to exempt, reset or cancel registered training for users.
Change due date of training for a userGuidance on how to change the date which training is due to be completed by users.
Mark a document or offline activity as completeChange status of a document or an offline activity to show as completed.
Access ContentServeDetails on Access ContentServe, how it works, and how to download content.
Edit profile detailsGuidance on how to make changes to various details in the My Profile area.
Mandatory trainingGuidance on setting up mandatory training, creating mandatory training categories and tagging content to them.
Glossary of termsA list and description of common terms used in Access LMS Evo.
The Access Group digital content accessibility statementSteps the Access Group has taken to incorporate current best practices and ensure content is accessible to as many users as possible.
Troubleshooting steps for incomplete contentRecommended troubleshooting actions to resolve issues where learning content does not register as complete within the platform.
Support for public API integrationFurther information and guidance on support in Access LMS Evo for Application Programming Interface.
Integrate Power BI with Access LMS EvoSet up Power BI to be used with Access LMS Evo.
Unable to launch video activityIn this article we explain why users may be unable to launch video content.
Log ideas for product developmentWhere to go to provide feedback, request a feature or add a new idea to make Access LMS Evo better.
New content releases FAQFurther information about what happens when content is updated or replaced.
Access digital assistantImprove your support experience by effectively using your Access digital assistant.