Enhancing your learning experience with improved accessibility, refreshed content, and alignment with the latest standards.
What's New
Overview
Subject matter experts continue to review our courses on a periodic cycle and, whilst implementing their feedback, the team ensure the latest quality and consistency guidance is applied. We continue to bring our new design to the downloadable Course Resources PDF provided within our courses with a more subtle colour palette, appropriate font format and page layout to ensure enhanced accessibility.
The new design will help you:
Recognise the hyperlink's purpose
Explore the hyperlinks based on your interests with reduced click fatigue
Associate the description of each hyperlink with your knowledge gaps
Avoid cognitive overload and only retain information that is relevant to you
Released in October
Safeguarding Children
Our new Safeguarding Children course was launched at the end of October.
Safeguarding children is an essential responsibility for everyone involved in their care. This interactive course helps you become vigilant, informed, and proactive in safeguarding children, ensuring you can play a vital role in protecting young people and promoting their safety and wellbeing. Read more >
Duty of Candour
In collaboration with the SME, this course was updated, providing more detail and clarity. Unhelpful statistics were taken out for improved readability. Inaccessible components were replaced and the assessment questions rewritten to better reinforce the learning. Released 7 October
Patient Consent
Based on SME feedback, we enhanced this course to include new content on mental capacity and refusal of treatment, along with improved sections on consent to treatment, capacity fluctuations, and power of attorney for greater clarity. Additionally, inaccessible components were updated, and overall grammar and punctuation improved. Released 7 October
Sexual Harassment
We removed any reference to sexual assault from the course as sexual harassment should not encompass sexual assault or rape: these are classified differently. Terminology was updated or removed to reflect this. Released 8 October
Falls Prevention
We updated the course content to better reflect the serious consequences of hip fractures caused by falls, particularly highlighting the high number of emergency hospital admissions among people over 65. The Intrinsic and Extrinsic Factors section was merged into a single lesson to improve navigation, and other components were replaced to enhance accessibility. The assessment question bank now includes three new questions aligned with the revised content, and the course Resources was expanded with additional materials. Released 15 October
Oral Health
Following customer feedback, we amended a misleading sentence in the lesson on Cleaning teeth. "Swallowing mouthwash can be harmful due to the ingredients it contains (such as alcohol or fluoride), and therefore it would not be appropriate to give mouthwash to someone who may swallow it." Released 20 October
Released in November
Conflict Management
Following a review with our subject expert to refresh content, it now incorporates the Betari Box method: a practical framework designed to help learners understand how attitude and behaviour can influence others and effectively manage conflict. The course reinforces the use of whistleblowing and examples of formal resolutions.
To improve clarity and engagement, the course has undergone a lesson restructure and wording revamp, making it easier to read and more intuitive to follow.
Additionally, the assessment has been redesigned to offer a more rigorous learning experience. True/false questions have been removed to align with best practice, ensuring learners are challenged to demonstrate deeper understanding and critical thinking.
This update reflects our commitment to delivering high-quality, impactful learning experiences. Released 10 November
Care Certificate
We have been implementing changes to align with the updated Care Certificate Standards launched in March 2025. For the new Standard 16: Awareness of learning disability and autism, your organisation should consider what training is required. An introduction will still be covered in our Care Certificate course. If required, the Oliver McGowan eLearning is available on our platform, please follow the link for guidance on requesting it.
Coming Soon
In December we will launch a new version of Basic Life Support and First Aid which not only incorporate the latest Resuscitation Council (ERC) guidance, but also meet our latest design standards.
How This Version Will Be Made Available
All updates have been automatically applied before the end of the month.