What's new?
Overview
Due to a security concern, translation has been removed from our courses. Where translation is required, please launch in browser and use the browser translation feature.
Subject matter experts continue to review our courses on a periodic cycle. Whilst implementing their feedback, the team ensure the latest quality and consistency guidance is applied. Should a screen reader be required, please see our accessibility article
We continue to bring our new design to the downloadable Course Resources PDF provided within our courses with a more subtle colour palette, appropriate font format and page layout to ensure enhanced accessibility.
The new design will help you:
Recognise the hyperlink's purpose.
Explore the hyperlinks based on your interests with reduced click fatigue.
Associate the description of each hyperlink with your knowledge gaps.
Avoid cognitive overload and only retain information that is relevant to you.
Released in September
Moving & Handling
We are proud to release this completely evolved eLearning course. You'll engage in practical, real-world scenarios to understand and apply the principles of safe moving and handling, whilst adopting an ergonomic approach. This course is suitable for all staff in the workplace.
This course is a direct replacement of the Moving & Handling People eLearning meaning no action is required by L&D teams: newly registered users will automatically see the new content. The title will change on reports and the compliance apps to 'Moving & Handling eLearning'. To learn more, view more details
MCA & DoLS
This course and assessment has undergone a maintenance review by our Subject Expert to ensure compliance. We've reworded some content to improve readability and clarified additional text to support your understanding. In the assessment, any true or false questions have been removed and replaced with a written question with four options to choose from. This is to ensure you're more challenged and engaged with the assessment.
The course updates will help you:
Apply the five statutory principles of the Mental Capacity Act.
Learn to apply the two-stage capacity test.
Act on behalf of those lacking capacity.
Understand DoLS procedures and apply the Acid Test.
Recognise concerning situations, and know how to escalate.
Dementia Awareness
We have removed a lesson Dementia Facts from this course. This lesson included a Check Your Knowledge question based on statistics which does not align with our best practice guidelines, as data of this nature can quickly become outdated and may not offer meaningful value to you.
Types and Causes of Urinary Incontinence
We have updated the course objectives and content to provide clearer, up-to-date information on urinary incontinence. Changes include new details on functional and reflex urinary incontinence, a revised normal age for bedwetting (up to seven years), guidelines on medicated treatment, and a section on catheterisation risks. We've highlighted privacy, dignity, legal rights, and care provider responsibilities whilst expanding medication guidance to address prescriptions to use cautiously or avoid.
The course updates will help you:
Understand urinary incontinence causes and symptoms.
Learn that bedwetting is normal up to age seven and about treatment options.
Understand risks of catheterisation as a last resort.
Know legal rights and care responsibilities.
Get better guidance on medications.
Health & Safety
The Health and Safety eLearning course has been updated with clearer content, and enhanced legislation sections. It now includes mental health coverage, a new lesson on managing mental health, and information on cultural sensitivity, risk assessments, and digital working considerations.
The updates to the course will help you:
Access improved and updated content on health and safety.
Recognise the importance of mental health in the workplace.
Manage mental health and personal wellbeing.
Promote inclusive working practices.
Released in October
Safeguarding Children
Our new Safeguarding Children course will replace the current version at the end of this month.
Safeguarding children is an essential responsibility for everyone involved in their care. This interactive course helps you become vigilant, informed, and proactive in safeguarding children, ensuring you can play a vital role in protecting young people and promoting their safety and wellbeing. Read more
Duty of Candour
In collaboration with the Subject Matter Expert, this course has been updated, providing more detail and clarity. Unhelpful statistics have been taken out for improved readability. Inaccessible components have been replaced and the assessment questions have been rewritten to better reinforce the learning. Released 7 October.
Patient Consent
Based on Subject Matter Expert feedback, we have enhanced this course to include new content on mental capacity and refusal of treatment, along with improved sections on consent to treatment, capacity fluctuations, and power of attorney for greater clarity. Additionally, inaccessible components have been updated, and overall grammar and punctuation have been improved. Released 7 October.
Sexual Harassment
We have removed any reference to sexual assault from the course as sexual harassment should not encompass sexual assault or rape, as these are classified differently. Terminology has been updated or removed to reflect this. Released 8 October.
Falls Prevention
We've updated the course content to better reflect the serious consequences of hip fractures caused by falls, particularly highlighting the high number of emergency hospital admissions amongst people over 65. The Intrinsic and Extrinsic Factors section has been merged into a single lesson to improve navigation, and other components have been replaced to enhance accessibility. The assessment question bank now includes three new questions aligned with the revised content, and the course Resources has been expanded with additional materials. Released 15 October.
Oral Health
Following customer feedback, we've amended a misleading sentence in the lesson on Cleaning teeth. 'Swallowing mouthwash can be harmful due to the ingredients it contains (such as alcohol or fluoride), and therefore it would not be appropriate to give mouthwash to someone who may swallow it.' Released 20 October.
Learning Disabilities
We found a question with three possible answers that directed the learner to "select three". We've repaired this question and updated another couple of questions to "select all that apply" rather than stating the requisite number of answers. Released 22 October.
Care Certificate
We have been implementing changes to align with the updated Care Certificate Standards launched in March 2025. For the new Standard 16: Awareness of learning disability and autism, your organisation should consider what training is required. An introduction will still be covered in our Care Certificate course. If required, the Oliver McGowan eLearning is available on our platform, please follow the link for guidance on requesting it
How to access this update
All updates have been automatically applied before the end of the month.
