Enhancing your learning experience with improved accessibility, refreshed content, and alignment with the latest standards.
What's New
Overview
Two evolved courses, bringing a fresh style to learners: Learning Disabilities, and Autism
Multiple courses have been through routine maintenance
Released in May
Learning Disabilities
This course gives you the knowledge and confidence to provide truly person-centred support for people with learning disabilities, helping you see beyond labels and focus on the whole person. You'll understand the real differences between learning disabilities and learning difficulties, challenge harmful myths, and learn how to work alongside the people you support to help them live fuller, more independent lives.
This new course will help you:
• Build a confident, accurate understanding of learning disabilities
• Deliver support that truly puts the individual first
• Promote independence, choice, and a better quality of life
• Spot the signs that someone may be unwell and respond effectively
• Champion the health rights of the people you support
• Strengthen your practice and make a real difference every day
This course is a direct replacement of the previous Learning Disabilities eLearning. If you're using an Access course, any new user or user that is reset will automatically see the new content. If you've copied the content into a new course, you'll need to add the new modules to the pathway.
Released 12 May
Autism
This course gives you the knowledge and confidence to provide safe, person-centred support for autistic adults, helping you understand the people you support as unique individuals. You'll explore how autism affects communication, sensory experience, and daily life, and gain practical skills to make the right adjustments at the right time. Most importantly, you'll be equipped to recognise health inequalities, uphold legal responsibilities, and advocate effectively, so you can make a genuine, lasting difference to the people in your care.
This new course will help you:
• Recognise autism and understand what it means for the people you support
• Communicate and adapt environments more effectively
• Understand your legal duties and how to uphold them
• Identify and respond to signs of abuse with confidence
• Advocate for better health outcomes and access to car
• Support people through change and respond to behaviour with understanding
This course is a direct replacement of the previous Autism eLearning. If you're using an Access course, any new user or user that is reset will automatically see the new content. If you've copied the content into a new course, you'll need to add the new modules to the pathway.
Release due 29 May
Venepuncture
This updated course gives you the knowledge and confidence to perform venepuncture safely, accurately, and with real skill. Developed with expert clinical input, the course has been thoroughly reviewed and enhanced, from the anatomical foundations through to the step-by-step procedure, to reflect current best practice. You'll leave with a clear, practical understanding of the full venepuncture process, from preparation and site selection right through to recognising and responding to complications.
Released 4 May
Cleaning
This course has been updated following SME review to reflect best practice in cleaning procedures. Content changes include updated guidance on the colour-coding system and improved explanations of Safety Data Sheets and their purpose. Course style and content have been refreshed throughout for clarity and accessibility. New knowledge checks and an updated introduction have been added to support learning retention and engagement.
Released 4 May
eCompetency - Fire
In the Reception, the fire extinguisher hazard was clearly blocked by a plant. The callout image showed the plant is less obscuring, and showed a very out-of-date expiry. The questions that followed were expecting the learner to pick the expiry date as the issue. However, the plant is the initial problem identified. The callout image now shows the plant is obscuring the fire extinguisher and the expiry is obscured by the plant. The questions that follow have been updated as a result.
Released 4 May
Hoarding and Clutter
A check-your-knowledge question within the eLearning content had poor instructions: "select one" has been updated to "select all that apply".
Released 12 May
Hate Crime
Course content has been updated to reflect recent legislative changes, which strengthen sentencing for hate crimes targeting disability, sexual orientation, and gender identity, bringing these in line with racially and religiously aggravated offences.
Released 12 May
Immunisations and Vaccines
Following SME review, this course has been updated to reflect best practice in immunisation and vaccination. Content changes include revised guidance on immunity, the chain of infection, and types of immunity, alongside rewritten sections on vaccination for improved clarity. The introduction has been refreshed with a more engaging hook, and objectives have been realigned to reflect current learning standards. Inaccessible components have been replaced throughout to ensure the course meets accessibility requirements.
Released 14 May
Positive Behaviour Support
Following subject matter expert review, we have made several key improvements to this course, to reflect current best practice and more accurate clinical guidance. Changes include updated terminology, improved learning objectives, and an expanded scenario with knowledge check. The course now features an engaging new introduction, corrected spelling and grammar, and the removal of inaccessible components to improve usability and ensure a better learning experience.
Released 14 May
Communication
This course has been updated following SME review to reflect current best practice and clearer guidance for care and support staff. Changes include rewritten content for improved accuracy and clarity, updated policy references, and grammatical corrections throughout. Outdated content has been replaced and unnecessary references to specific legislation have been removed to keep the learning focused and accessible. The course now provides a more straightforward, practice-led approach to communication, ensuring a better learning experience for all learners.
Released 19 May
Duty of Care
This update refreshes the course following SME review. Person-centred and person-first language has been applied throughout, replacing outdated terms. References to the 6Cs and key frameworks have been updated for accuracy. The Duty of Candour now includes its legal basis, and a new section on the Mental Capacity Act 2005 has been added. The legislation list has been expanded and corrected, distress triggers broadened, and de-escalation language updated. The question bank now covers all lessons.
Released 20 May
Person-centred Care
This update refreshes the course following SME review. A new consent statement has been added, referencing the Mental Capacity Act 2005, to reflect the legal requirements of person-centred care. The protected characteristics listed have been updated to align fully with the Equality Act 2010. Binary gendered pronouns have been replaced with gender-neutral language throughout. The list of factors informing person-centred care has been expanded to include communication needs, housing history, trauma, neurodiversity and social background. Minor punctuation and formatting errors have also been corrected.
Release due 21 May
Released in April
Relapse Prevention
This course provides learners with a practical understanding of relapse prevention in health and social care settings. It covers relapse across mental health, substance misuse, physical health and independence, teaching care workers to recognise early warning signs, co-produce prevention plans, support individuals and families, and escalate appropriately. See more>
This new course will help you:
Define relapse and explain why prevention is a core duty of care
Recognise the early warning signs of relapse in the people they support
Outline the role of a person-centred relapse prevention plan
Determine when and how to escalate concerns safely
Apply safeguarding and escalation duties when relapse puts someone at risk
Released 15 April
Clinical Governance
This updated course now includes the seven pillars and four new workplace scenarios covering clinical audit, risk management, training and clinical effectiveness, set in residential and community care settings. The Patient Safety Incident Response Framework (PSIRF) replaces the previous Serious Incident Framework content, and the Care Quality Commission (CQC) and its five key questions replace the former Healthcare Commission reference. New "What this means for you" and reflection sections have been added throughout, and the learning objectives have expanded from two to four, with a stronger focus on your personal duties, supervision and knowing when to escalate concerns. Additionally, a Resources document has been created to help the learner navigate for further information. The final assessment has been updated with new questions that better reflect the course content.
Released 3 April
Safer Recruitment
Following subject matter expert review, we have made several key improvements, including enhanced guidance on interviewing, applications, and references, expanded learning objectives for greater clarity, and an improved course structure with a more logical sequence. The course now features interactive components throughout, an engaging new introduction, and the removal of inaccessible elements to improve usability. Additionally, we have corrected spelling and grammar throughout and refreshed content presentation to ensure the course delivers more effective training whilst maintaining accessibility standards and providing a better user experience.
Released 8 April
eCompetency Safeguarding
This eCompetency has had a bug repaired allowing users on smaller devices to scroll on the penultimate screen to view their results and achieve a Complete status.
Released 24 April
Dignity & Respect
This updated course has been carefully reviewed and refreshed to reflect current best practice and more accurate clinical guidance. Language has been standardised throughout, replacing "individual" with "person" or "people" in line with NICE and NHS England recommendations. Care plan wording has been revised to align with the Care Act 2014, medication guidance now clarifies that pain relief may only be administered by those trained to do so, glove use guidance reflects Standard Infection Control Precautions, a nations disclaimer has been added, and the assessment has been revised and corrected to align with the new course content.
Released 29 April
How This Version Will Be Made Available
All updates will be automatically applied before the end of the month.
