Enhancing your learning experience with improved accessibility, refreshed content, and alignment with the latest standards.

What's New

Overview

A brand new course: Relapse Prevention eLearning has been released.
Two courses have been through routine maintenance.
eCompetency Safeguarding has had a bug repaired allowing users on smaller devices to scroll on the penultimate screen to view their results and achieve a Complete status.

Released in April

Relapse Prevention

This course provides learners with a practical understanding of relapse prevention in health and social care settings. It covers relapse across mental health, substance misuse, physical health and independence, teaching care workers to recognise early warning signs, co-produce prevention plans, support individuals and families, and escalate appropriately. See more>

This new course will help you:

Define relapse and explain why prevention is a core duty of care
Recognise the early warning signs of relapse in the people they support
Outline the role of a person-centred relapse prevention plan
Determine when and how to escalate concerns safely
Apply safeguarding and escalation duties when relapse puts someone at risk

Released 15 April

Clinical Governance

This updated course now includes the seven pillars and four new workplace scenarios covering clinical audit, risk management, training and clinical effectiveness, set in residential and community care settings. The Patient Safety Incident Response Framework (PSIRF) replaces the previous Serious Incident Framework content, and the Care Quality Commission (CQC) and its five key questions replace the former Healthcare Commission reference. New "What this means for you" and reflection sections have been added throughout, and the learning objectives have expanded from two to four, with a stronger focus on your personal duties, supervision and knowing when to escalate concerns. Additionally, a Resources document has been created to help the learner navigate for further information. The final assessment has been updated with new questions that better reflect the course content.

Released 3 April

Safer Recruitment

Following subject matter expert review, we have made several key improvements, including enhanced guidance on interviewing, applications, and references, expanded learning objectives for greater clarity, and an improved course structure with a more logical sequence. The course now features interactive components throughout, an engaging new introduction, and the removal of inaccessible elements to improve usability. Additionally, we have corrected spelling and grammar throughout and refreshed content presentation to ensure the course delivers more effective training whilst maintaining accessibility standards and providing a better user experience.

Released 8 April

eCompetency Safeguarding

This eCompetency has had a bug repaired allowing users on smaller devices to scroll on the penultimate screen to view their results and achieve a Complete status.

Released 24 April

Released in March

Recovery Model

Recovery-focused care is not just a theory. Through real-world scenarios and everyday dilemmas that mirror the situations you face in practice, you will build the confidence and practical skills to support people to live the lives they want, not just manage their symptoms. Each lesson challenges you to think differently about the people you support and the way you work. See more>

This new course will help you:

Understand what recovery means in mental health
Apply the CHIME Framework and WRAP tool in practice
Build independence using a graded, strengths-based approach
Connect people to peer support and involve them in their own care
Put the person, not the diagnosis, at the centre of every interaction

Released 10 March

Sensory Awareness

Understanding the sensory needs of the people you support can transform the care you give. Building your confidence to look beyond behaviour and recognise what is really happening for someone experiencing sensory distress, you will develop practical skills to adapt environments, communicate more effectively, and ensure sensory needs are reflected in every person's care plan. You will be equipped to deliver care that is genuinely responsive to individual need and fully aligned with your legal and professional responsibilities. See more>

This new course will help you:

Identify the eight sensory systems and the difference between sensory seeking and sensory avoiding
Recognise the signs of sensory overload and understand how it builds up over time
Adapt environments and interactions to reduce distress and promote wellbeing
Reframe behaviours that seem challenging as sensory communication
Record sensory needs accurately in care plans to support consistent team practice
Understand your responsibilities under the relevant legislation

Released 23 March

Record Keeping

Accurate record keeping is essential for providing safe, consistent and professional care. Through real-world scenarios and everyday situations that reflect the challenges you face on shift, you will develop the confidence and practical skills to document care that is clear, complete, and legally compliant. Each lesson follows Ella, a newly appointed care worker, as she navigates the consequences of poor documentation, confidentiality breaches, and digital security mistakes, helping you to understand not just what to record, but why it matters. See more>

This course will help you:

Understand why your records make the difference between safe care and serious harm
Know your legal duties and stay compliant
Write records that are clear, accurate, and stand up to scrutiny
Keep sensitive information secure and confidential at all times
Handle mistakes, breaches, and system failures with confidence

Released 16 March

Fire Awareness

Feeling confident about fire safety means you can focus on what matters most: keeping the people in your care safe. You will gain the practical knowledge and skills to prevent fires before they happen, understand your responsibilities under key legislation, and respond calmly and effectively in an emergency. Whether it is spotting a risk, supporting an evacuation, or knowing how to use a fire extinguisher, you will finish feeling ready to play your vital role in creating a safer workplace. See more>

This new course will help you:

Identify your responsibilities under key fire safety legislation in health and social care
Recognise common fire risks and apply workplace prevention strategies
Understand fire detection systems and how to respond appropriately
Follow emergency evacuation procedures, including supporting those with PEEPs
Select and correctly use fire safety equipment in line with workplace guidance

Released 16 March

Wound Care Management

This updated course has been reviewed by our subject matter expert to ensure the clinical content is accurate, current, and easy to apply in practice. Outdated information has been removed and key clinical guidance has been expanded, while improvements to layout and accessibility make the learning experience clearer and more consistent throughout. Assessment questions have also been revised to reflect the updated content.

Released 10 March

Dysphagia and Texture Modification

We've addressed a bug: one lesson in the course has been slightly updated to clarify the connection between the text and the accompanying image.

Released 13 March

Chaperoning

We've updated this course to make it clearer, more accurate, and relevant to a wider range of clinical roles. Throughout the course, we've replaced references to "doctor" with "clinician" or "healthcare professional," so the content better reflects the variety of staff who carry out or support examinations. We've also expanded the section covering the chaperone role, giving learners a clearer picture of what chaperoning involves in practice. New content has been added to explain what organisations are expected to have in place to support staff in this area.

We've also refreshed the end of course assessment, removing five questions that were either outdated or unrelated to the subject, and adding five new ones. The new questions cover areas such as what to do when there is a language barrier, what a chaperone is responsible for, and who can ask for a chaperone to be present, making sure the assessment reflects what learners have covered throughout the course.

Released 26 March

eCompetency Safeguarding

Following feedback that this module was corrupting during playback and learners were unable to complete, its been through an update to the coding and some of the user interface.

Any newly registered users will immediately see the revisions. For other learners to see the new layout, Admins will need to Publish Changes

Released 21 March

eCompetency Fire

Following feedback that this module was corrupting during playback and learners were unable to complete, its been through an update to the coding and some of the user interface.

Any newly registered users will immediately see the revisions. For other learners to see the new layout, Admins will need to Publish Changes

Released 27 March