Enhancing your learning experience with improved accessibility, refreshed content, and alignment with the latest standards.

Recovery-focused care is not just a theory. Through real-world scenarios and everyday dilemmas that mirror the situations you face in practice, you will build the confidence and practical skills to support people to live the lives they want, not just manage their symptoms. Each lesson challenges you to think differently about the people you support and the way you work. See more>

This new course will help you:

Released 10 March

Understanding the sensory needs of the people you support can transform the care you give. Building your confidence to look beyond behaviour and recognise what is really happening for someone experiencing sensory distress, you will develop practical skills to adapt environments, communicate more effectively, and ensure sensory needs are reflected in every person's care plan. You will be equipped to deliver care that is genuinely responsive to individual need and fully aligned with your legal and professional responsibilities. See more>

This new course will help you:

Released 23 March

Accurate record keeping is essential for providing safe, consistent and professional care. Through real-world scenarios and everyday situations that reflect the challenges you face on shift, you will develop the confidence and practical skills to document care that is clear, complete, and legally compliant. Each lesson follows Ella, a newly appointed care worker, as she navigates the consequences of poor documentation, confidentiality breaches, and digital security mistakes, helping you to understand not just what to record, but why it matters. See more>

This course will help you:

Released 16 March

Feeling confident about fire safety means you can focus on what matters most: keeping the people in your care safe. You will gain the practical knowledge and skills to prevent fires before they happen, understand your responsibilities under key legislation, and respond calmly and effectively in an emergency. Whether it is spotting a risk, supporting an evacuation, or knowing how to use a fire extinguisher, you will finish feeling ready to play your vital role in creating a safer workplace. See more>

This new course will help you:

Released 16 March

This updated course has been reviewed by our subject matter expert to ensure the clinical content is accurate, current, and easy to apply in practice. Outdated information has been removed and key clinical guidance has been expanded, while improvements to layout and accessibility make the learning experience clearer and more consistent throughout. Assessment questions have also been revised to reflect the updated content.

Released 10 March

We've addressed a bug: one lesson in the course has been slightly updated to clarify the connection between the text and the accompanying image.

Released 13 March

We've updated this course to make it clearer, more accurate, and relevant to a wider range of clinical roles. Throughout the course, we've replaced references to "doctor" with "clinician" or "healthcare professional," so the content better reflects the variety of staff who carry out or support examinations. We've also expanded the section covering the chaperone role, giving learners a clearer picture of what chaperoning involves in practice. New content has been added to explain what organisations are expected to have in place to support staff in this area.

We've also refreshed the end of course assessment, removing five questions that were either outdated or unrelated to the subject, and adding five new ones. The new questions cover areas such as what to do when there is a language barrier, what a chaperone is responsible for, and who can ask for a chaperone to be present, making sure the assessment reflects what learners have covered throughout the course.

Released 26 March

Following feedback that this module was corrupting during playback and learners were unable to complete, its been through an update to the coding and some of the user interface.

Any newly registered users will immediately see the revisions. For other learners to see the new layout, Admins will need to Publish Changes

Released 21 March

Following feedback that this module was corrupting during playback and learners were unable to complete, its been through an update to the coding and some of the user interface.

Any newly registered users will immediately see the revisions. For other learners to see the new layout, Admins will need to Publish Changes

Released 27 March

This course empowers you to make a real difference by building confidence to recognise and challenge hate crime when it happens. Through realistic scenarios, you'll gain practical skills, knowing exactly how to respond to difficult situations, whilst keeping everyone safe. You'll understand your rights, ensuring you can speak up without fear of retaliation. Most importantly, you'll be equipped to create safer, more inclusive environments, directly improving care quality and workplace culture whilst fulfilling your professional duty to uphold dignity and human rights. See more>

This new course will help you:

• Recognise hate crime and incidents

• Respond effectively

• Support victims appropriately

• Report hate crime confidently

• Understand your legal duties and protections in the workplace

Released 27 February

On 6 February we added the workbook, referenced in the eLearning activity, to the course. On 23 February we were informed the pre and post evaluation forms had been taken down by elfh, and we removed them from the course the same day. Any new users or reset users will immediately see they have gone and the workbook has appeared. For any users who were previously registered, and are Not Started or Incomplete, we advise Administrators follow these steps>

Following feedback from our community based customers, we've been through the course and ensured relevance to both community and residential services. For example, the safe storage methods in home care have been added, and reiterating the need to check the plan of care as some individuals in their own homes will need support with taking their medication.

Released 26 February

We've enhanced this course to give learners a richer understanding of acquired brain injury, with expanded information on brain structure and the nervous system providing a stronger clinical foundation. Updated video content and accurate transcripts improve accessibility, alongside the removal of inaccessible components and punctuation, spelling, and grammatical improvements throughout.

Released 26 February

We've refreshed this course following subject matter expert review, ensuring all clinical content is accurate and reflects current best practice. We replaced inaccessible components to improve the learning experience for all users, and carried out thorough accuracy checks throughout to ensure the guidance remains safe, reliable, and fit for real-world application.

Released 26 February

Following expert review, we’ve enhanced this course by refining for clarity, correcting any inaccuracies, and improving the explanation of key concepts. We updated the language to eliminate ambiguity, incorporated essential contexts such as mental health and inclusive practices, and streamlined key messages to ensure the guidance is accurate, consistent, and applicable to real-world situations.

Released 17 February

We've strengthened this course by reorganising information for clearer navigation, simplifying complex language, and improving overall clarity throughout. We enhanced emergency response guidance to provide more decisive action steps, updated health information with current support services and resources, and improved formatting for better readability and accessibility.

Released 17 February

Following expert review, we've strengthened this course by updating information on high-risk groups to reflect current understanding, making grammatical improvements for clearer communication, and enhancing accessibility throughout. We refined harm minimisation advice to provide more practical guidance, ensuring the content is accurate, consistent, and effective for real-world practice.

Released 17 February

All updates will be automatically applied before the end of the month.