Welcome to your Access Legal Learning newsletter
Each edition brings you the latest updates, practical tips, and expert insights to ensure your success every step of the way.
What's new?
Welcome to the February edition of our Legal Learning content release note. In addition to regular policy maintenance and webinar releases, this is the launch of our CQS 2026 training courses. These courses will ensure conveyancing practitioners maintain compliance with the latest CQS protocol requirements and are approved by the Law Society of England and Wales.
Next Release: 26th March
We will be updating and renaming the Dealing with Suspicious Activity Reports training with Reporting AML suspicions within your firm. Previously focused on external reporting — the domain of compliance officers — this course has been refocused for all staff, providing practical guidance on recognising suspicious activity and following your firm's internal reporting procedures with confidence.
Upcoming Releases
We're excited to share our newly published customer roadmap, giving you visibility into the compliance training content we'll be releasing over the next few months. This will help you plan ahead and ensure your firm stays current with the latest regulatory requirements and best practices. View the full Legal Learning roadmap here.
If you're interested in collaborating on any particular topics or have specific content needs, please get in touch - we'd love to hear from you.
Reminder: Update to the MyAccess Support Portal Login URL
We want to remind you that the login URL for the MyAccess Support Portal (previously known as the Customer Success Portal) has recently been updated.
If you have the old link saved as a bookmark, you will now be directed to an error page when trying to access your account.
Please update any bookmarks you have saved to the new URL below:
New URL (please use this going forward): https://support.theaccessgroup.com/
Old URL (no longer active): https://access-support.force.com/Support/s
Updating your bookmark will ensure you can continue to raise and manage support tickets, access resources, and find all your Access-related information without interruption.
If you experience any issues accessing the portal after updating your bookmark, please contact our support team.
CQS 2026 courses now live
To support you in managing CQS effectively, we’ve highlighted two short videos that walk you through the key actions for both administrators and learners.
Managing CQS as an Administrator - Covers how to enrol users, track progress, set up automated reminders and run the Activity Completion Status report.
Managing CQS as a Learner - How to log in, find training and certificates, understand core and update courses, and what happens if a course isn’t passed after three attempts. Watch now → Managing CQS as a Learner
Stay ahead with our expert-led webinars
Join our monthly webinars featuring industry specialists who'll help you get more from your software and stay compliant.
Expect practical optimisation tips, the latest legal compliance updates, and exclusive insights into upcoming product features. Each session is designed to enhance your business practices and keep you competitive in a rapidly evolving market.
Webinar Title | Date & Time | Registration Details |
March Compliance Update | Thursday, 5 March at 12:30pm | |
CQS Update 2026 | Thursday, 12 March at 12:30pm | |
PII Update 2026 | Thursday, 19 March at 12:30pm | |
February Compliance Update | On-demand | |
Where were all the compliance officers? | On-demand | |
Mastering the Template Hub in LMS Evo | Wednesday, 25 March at 2:00pm |
Level‑up your firm’s compliance in 90 minutes
Access Legal’s Risk & Compliance Consultancy Team is running a remote training series (via Microsoft Teams) designed for busy legal professionals who want practical, immediately applicable guidance -plus time to get questions answered.
What you’ll get
🕙 90‑minute sessions with open Q&A
🧑🎓 Delivered by our consultancy team who advise firms daily
✅ Just £100 + VAT or 70 FlexPoints per delegate
Upcoming sessions (all Wednesdays, 10:00):
18 Mar - Stop Issues Before They Start: Legal File Reviews Made Simple (Host: Rosanna Davenport)
29 Apr - From Suspicion to Submission: A Practical Guide to Effective SAR Reporting (Host: Mariam Dobosz B.A, LLM)
20 May - Managing Complaints with Confidence: A Compliance‑Led Approach for Legal Teams (Host: Rosanna Davenport)
Case Management Systems: The Backbone of Compliance
As the legal industry finds itself in an increasingly regulated and risk sensitive environment, the question is not whether a law firm should use a case management system, but if it can afford not to
In this article, Diana Borlea, Risk and Compliance Associate, examines the benefits or properly implemented a case management system. Read now >