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Manage learners in Learning Hub

View learner progress, assign courses, and track completion rates across your organisation.

Written by Jordan Stokes
Updated this week

The Manage Learners page in Learning Hub provides tools for assigning and tracking learner progress across courses. You can view your organisation's statistics, assign courses to learners, monitor completion rates, and manage certificates.

To access the Manage Learners page, follow the below steps.

  1. From the smart menu, select Learners.

  2. Click Manage Learners.

The Manage Learners page is split into five sections. See the table below to learn more about each.

Section

Description

Header

The header at the top of the page displays key statistics for your organisation, including the following details.

  • Total number of learners.

  • Completed training.

  • Certificates gained.

  • Expired certificates.

Recently subscribed courses

Your recently subscribed courses appear at the top of the page for quick access to assign learners to the courses.

Learning performance

Displays course assignments and tracks your learners overall progress. You can view the following details.

  • Course assignments.

  • Learner progress and completions.

  • Achieved certificates.

  • Expired certificates.

Manage learners

You can complete the following actions for each course.

  • Add or remove learners

  • View progression and completion statuses

  • Mark learners as complete

  • Download certificates

Learners by team

Learners by team displays engagement and completion rates organised by teams.

  • ๐Ÿ“Œ Note: The department tags for users in Access Evo determine the teams in view.


Add a learner to a recent course

Your three most recently subscribed courses display at the top of the page for quick access to assign learners.

To assign a course to learners, follow the steps below.

  1. Click Add Learners next to the relevant course.

  2. Click Add Learners, then click Select all to assign all learners or search for and select the relevant learners.

  3. Click Add Learners.


Assign a course to a learner from the Learning Performance section

To assign a course to a learner from the Learning Performance section, follow the steps below.

  1. Click Manage next to the relevant course.

  2. Search for and select learners or click Select all to assign all learners in bulk.

  3. Click Add Learners.


Change a learner's course status

To change a learner's course status so to mark as complete or remove them from the course, follow the steps below.

  1. Click Manage next to the relevant course.

  2. Search for and select the relevant learners.

  3. Click More Action, then click Mark Complete or Remove.


Download a learner's course certificate

To download a learner's course certificate, follow the steps below.

  1. Click Manage next to the relevant course.

  2. Search for the relevant learner, then click the three-dot menu.

  3. Click Download Certificate.

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