When you log in to Access LMS Evo, you'll land on the learner homepage, giving you quick access to current tasks, mandatory training, events, and further features.
To perform tasks such as registering other users to training or running a report, you need to switch to admin view. Administrators on LMS Hub sites, and administrators and super administrators on LMS² sites, have the appropriate permissions to access the admin homepage.
To switch to admin view, follow the below steps.
On the navigation bar in the top right, click your initials.
Click Switch to Admin.
📌 Note: If the Switch to Admin option isn't visible, your system role may not be applied correctly, or the change may not have taken effect yet. See the troubleshooting steps below.
Switch to Admin option not appearing
If you have the Administrator role assigned but the Switch to Admin option still doesn't appear, work through the following checks.
Check where the role was assigned: If you access Access LMS Evo via Access Evo, the User and Administrator roles must be assigned through the Members area in Access Evo not via Workforce, then People inside Access LMS Evo. If the role was assigned in the wrong place, reassign it from the correct location.
Re-save the role: Have an administrator open the user profile, select the Administrator role, and click Save Changes again. This can force an immediate update if the original save didn't apply correctly.
Log out and back in: Permission changes may only take effect after a fresh login. Ask the user to sign out completely, then sign back in.
Clear browser cache and cookies (all time) or try a different browser. Browser-cached sessions can prevent updated permissions from loading.
📌 Note: If none of the above resolves the issue, contact your Access administrator to review the user profile directly.
Switch to learner view
In admin view, you can switch back to the learner homepage by following the below steps.
Click your initials.
Click Switch to Learner.