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Customer Success Newsletter - September 2026

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Written by Laura Petrache
CS Newsletter

Welcome to your Access Legal Learning newsletter

Each edition brings you the latest updates, practical tips, and expert insights to ensure your success every step of the way.


What's new

The 27 August 2026 release includes a fully redesigned How to be an Effective COFA course, developed in partnership with the Institute of Legal Finance and Management (ILFM), with updated regulatory guidance, practical compliance content, and a rebuilt assessment bank. The Cyber Security for Law Firms course has also been updated to reflect changes to UK data protection legislation, AI-enabled cyber threats, and current regulatory requirements.

What's next

Our next release is scheduled for 24 September 2026. It will include updates to the newly renamed How to be an Effective COLP course and a significant refresh of ESG for Law Firms content, created in partnership with SA Law. Updates to AI for Law Firms have been postponed until October 2026.


Horizon scanning

Crime and Policing Act 2026

Further updates are being introduced across relevant policies and guidance following the Crime and Policing Act 2026, including new provisions extending corporate criminal liability for offences committed by senior managers acting within their authority.


Changes Coming to Policies and Precedents for Law Firms

We will continue enhancing the Policies & Precedents library over the coming months, including further format improvements, customisation guidance, and legislative updates. No action is required at this stage, and we will continue to keep customers informed as these changes are rolled out.


Webinars

Stay ahead with our expert-led webinars

Join our monthly webinars featuring industry specialists to help you get more from your software, stay compliant and keep pace with a rapidly changing regulatory landscape.

Each month, we round up the latest webinars and on-demand recordings - browse the full list below.

Webinar Title

Date & Time

Registration Details

September Compliance Update

Thursday, 3 September at 12:30 PM

Law Firm Undertakings

Wednesday, 9 September at 12:30 PM

Data Protection Update - September 2026

Thursday, 17 September at 12:30 PM

August Compliance Update

On demand

What does the move to FCA regulation for AML mean for law firms?

On demand


Risk & Compliance Monthly Training Sessions

Each month our Risk & Compliance Consultancy Team run a training session on a key compliance topic based on the queries received into our compliance helpline, trends we are seeing in the sector or in our work with our customers.

Places can be booked through the FlexPoints catalogue for 70 points per attendee or you can email [email protected] if you wish to pay via invoice for £100 + VAT per place.

Sessions coming up:

  • A Practical Guide to the SRA Accounts Rules with Rosanna Davenport - Wednesday 16th September @ 10am

Any questions or for further information on session agendas, please do not hesitate to reach out to us via [email protected]

We look forward to seeing you on a session soon!

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