Enhancing your learning experience with improved accessibility, refreshed content, and alignment with the latest standards.
What's New
Overview
Subject matter experts continue to review our courses on a periodic cycle and, whilst implementing their feedback, the team ensure the latest quality and consistency guidance is applied. We continue to bring our new design to the downloadable Course Resources PDF provided within our courses with a more subtle colour palette, appropriate font format and page layout to ensure enhanced accessibility.
The new design will help you:
Recognise the hyperlink's purpose
Explore the hyperlinks based on your interests with reduced click fatigue
Associate the description of each hyperlink with your knowledge gaps
Avoid cognitive overload and only retain information that is relevant to you
Released in November
Conflict Management
Following a review with our subject expert to refresh content, it now incorporates the Betari Box method: a practical framework designed to help learners understand how attitude and behaviour can influence others and effectively manage conflict. The course reinforces the use of whistleblowing and examples of formal resolutions.
To improve clarity and engagement, the course has undergone a lesson restructure and wording revamp, making it easier to read and more intuitive to follow.
Additionally, the assessment has been redesigned to offer a more rigorous learning experience. True/false questions have been removed to align with best practice, ensuring learners are challenged to demonstrate deeper understanding and critical thinking.
This update reflects our commitment to delivering high-quality, impactful learning experiences. Released 10 November
Care Certificate
We have been implementing changes to align with the updated Care Certificate Standards launched in March 2025. For the new Standard 16: Awareness of learning disability and autism, your organisation should consider what training is required. An introduction will still be covered in our Care Certificate course. If required, the Oliver McGowan eLearning is available on our platform, please follow the link for guidance on requesting it.
Released in December
Adults with Incapacity (Scotland) Act
We’ve updated this course to reflect the latest legal guidance and best practices. The two-stage capacity test has been reordered so the functional test is assessed before the diagnostic test. Terminology now matches Scottish legislation, replacing ‘mental capacity’ with ‘incapacity’ and ‘continuing attorney’ with ‘financial attorney,’ as recommended in the 2024 consultation. Assessment questions have been refreshed for better alignment, and a new Resources PDF offers useful links for deeper learning. You’ll also notice improved accessibility, easier navigation, and corrected spelling throughout. Released 9 December
Sharps Awareness
We’ve updated this course to reflect the latest legal guidance and best practices. The Examples of Sharps section now covers scalpels, scissors, and other cutting blades. The Information and Training module uses clearer language to explain how Sharps Regulations support health and safety requirements. We removed vaccination references to focus on sharps handling and clarified that needle clippers without built-in containers need separate sharps bin disposal. The Using Your Sharps Bin section now provides step-by-step instructions for closing, locking, and labelling containers. Knowledge check questions have been revised with clear scenarios to reinforce correct techniques. These changes reflect expert feedback and ensure practical guidance for safe sharps handling. Released 17 December
Coming Soon
We have postponed the launch of a new version of Basic Life Support and First Aid to January. These updates not only incorporate the latest Resuscitation Council (ERC) guidance, but also meet our latest design standards.
How This Version Will Be Made Available
All updates have been automatically applied before the end of the month.