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Move user to alternative event

Guidance on moving a user from one event to another.

Liam Smith avatar
Written by Liam Smith
Updated over a month ago

Administrators and Trainers can move a user from one Event to an alternative Event, in the same Event Programme. This can be useful if a user needs to change to a different Event location or date, for example.

To move a user to an alternative Event in the same Event Programme, follow the below steps.

  1. Switch to admin view.

  2. Click Content, then click All Content.

  3. Click Manage, then search for and select the relevant Event.

  4. Click the Users tab, then search for and select the relevant user.

  5. Click Actions, then select Change Event.

  6. Select relevant Event to move the user to, then click OK.

After the user's moved to the new Event they will receive an email notification regarding the change to their booking.

The user shows as cancelled status on the initial Event.

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