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Understand and assign super administrator system role

Assign the super administrator system role to users on Access LMS² sites.

Written by Liam Smith

⚠️Important: Super administrators can only be granted on Access LMS² sites. For Access LMS Hub sites, the highest permission level available is administrator. Additionally, if you are unable to locate the super administrator team, ensure that your reporting scope is set to All Organisations.

Administrators are assigned to selected users, usually those in management roles. They can manage reporting scopes, organisation‑unit visibility, and content access for users at their level or below.

Super administrators have broader control across Access LMS Evo, including the ability to configure global settings.

Administrators cannot override or restrict super administrator permissions. Super administrators always retain full organisational visibility and can amend or revert administrator‑level changes. This is expected system behaviour.

🤓 Tip: Existing super administrators can grant these privileges to other users. We recommend carefully managing the number of super administrators at any given time.

To add a super administrator, follow the below steps.

  1. Click Workforce, then click Teams.

  2. Search for and select the Super Administrator team.

  3. Click Add explicit user, then search for and select the relevant user.

  4. Click Add.

🤓 Tip: Super administrators usually need the administrator system role and the all organisations reporting scope.

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