You can assign an absence reason to a user when they’re temporarily unable to complete mandatory training. This ensures they’re correctly exempt from compliance reporting during that period.
For example, if a user is on long‑term leave or secondment, assigning an absence reason prevents overdue training from affecting your organisation’s compliance scores.
🤓 Tip: For Access LMS Hub customers, absence reasons are switched on by default with a pre‑set list. Super administrators on Access LMS² sites can also create absence reasons via Person Category Groups.
To assign an absence reason from a user's record, follow the below steps.
Switch to admin view.
Click Workforce, then select People.
Search for and select the relevant user.
Click the Absence Reasons tab.
Click Assign Category then search for the relevant category.
Drag and drop the category to the Selection area.
Click Confirm.