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Manage learners in ContentPlace

View learner progress, assign courses, and track completion rates across your organisation.

Jordan Stokes avatar
Written by Jordan Stokes
Updated this week

The Manage Learners page provides tools for assigning and tracking learner progress across courses. You can view your organisation's statistics, assign courses to learners, monitor completion rates, and manage certificates.

To access the Manage Learners page:

  1. From the smart menu, expand Learners.

  2. Click Manage Learners.

The Manage Learners page is split into five sections. View the table below to learn more:

Section

Description

Header

The Header at the top of the page displays key statistics for your organisation:

  • Total number of learners

  • Completed training

  • Certificates gained

  • Expired certificates

Recently subscribed courses

Your recently subscribed courses appear at the top of the page for quick access. You can:

  • Assign learners to the courses

Learning performance

Displays course assignments and tracks your learners overall progress. You can view:

  • Course assignments

  • Learner progress and completions

  • Achieved certificates

  • Expired certificates

Manage learners

In manage learners, you can complete the following actions for each course.

  • Add or remove learners

  • View progression and completion statuses

  • Mark learners as complete

  • Download certificates

Learners by team

Learners by team displays engagement and completion rates organised by teams.

  • Note: The department tags for users in Access Evo determine the teams in view.


Add a learner to a recent course

Your three most recently subscribed courses display at the top of the page for quick access to assign learners. To assign a course to learners, follow the steps below.

  1. Click Add Learners next to the relevant course.

  2. Click Add Learners.

  3. Search and select learners.

    • Note: Click Select all to assign all learners in bulk.

  4. Click Add Learners.


Assign a learner

To assign a course to a learner from the Learning Performance section, follow the steps below.

  1. Click Manage next to the relevant course.

  2. Search and select learners.

    • Note: Click Select all to assign all learners in bulk.

  3. Click Add Learners.


Change a learner's status

To change a learner's course status so it is complete or they are removed, follow the steps below.

  1. Click Manage next to the relevant course.

  2. Search and select the learners.

  3. Click More Action.

  4. Click Mark Complete or Remove.


Download a certificate

To download a learner's certificate, follow the steps below.

  1. Click Manage next to the relevant course.

  2. Search for the learner.

  3. Expand the three-dot menu next to the learner.

  4. Click Download Certificate.

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