Get insight into dealing with the evolving technology landscape using the newly added Artificial Intelligence Policy and the AI for Law Firms training course.
What's new?
GRC for Law Firms
AI for Law Firms (Course)
AI is transforming legal practice. It is fast-growing and increasingly unavoidable. Do you know how to use it effectively as a legal professional? In this course you will learn about common forms of AI, use cases for law firms, and the ethical dilemmas and regulatory landscape for AI.
Featured is the insight of Uwais Iqbal, a legal AI expert and founder of simplexico, which offers education, design, and development services for law firms and legal teams.
CPD: 0.75 hours
AML Update - July 2025 (Webinar)
Mariam Dobosz discusses the latest developments in the AML landscape.
During this edition the key topics covered include:
AML developments
Sanctions updates
Enforcement & fines
Q&A
CPD: 1 hour
Monthly Compliance Update – August 2025 (Webinar)
On the first Thursday of each month, Brian Rogers hosts a 45-minute compliance update webinar for the legal profession. These sessions have proven very popular with our clients, attracting over 3,000 registrants for the live broadcast. These update webinars focus on current and upcoming events within the legal regulatory space and some of the topics covered in this edition were:
Axiom Ince concerns
Sources of funds/wealth
AML National Risk Assessment
Third party managed accounts
LeO Update
SRA fines
CPD: 1 hour
On-demand recordings of these webinars are made available through our LMS. You can find these recordings, as well as other webinars, inside the ‘Webinars for Law Firms’ library. You can also register to attend the live sessions by registering here.
Policies and Precedents
Our subject matter experts have provided updates to some of our templates. A policy regarding Artificial Intelligence is also now available, ensuring that you’re prepared and compliant with the use of this evolving technology.
Client Care and File Management
Artificial Intelligence Policy v1 (New)
The aim of the policy is to set out acceptable and prohibited uses of AI, ensure transparency, fairness, and accountability, safeguard client confidentiality, and provide a governance structure for AI tools. It includes a glossary of AI-related terms and a reference table in the appendix which sets out the acceptable use of internal and external tools – intended to be used by staff as a quick-reference guide.
Terms of Business v2.9
Has been updated to add in new sections on unclaimed client funds and the use of artificial intelligence (AI) (to accompany the release of our template AI Policy). Firms are increasingly using AI tools, and the new section acts as a prompt to encourage those that do to be transparent with clients on areas such as which tools they are using and for what purposes. The complaints section has also been updated to align more with the Legal Ombudsman guidance on signposting clients to them at the point of engagement.
Vulnerable Clients and Safeguarding Policy v1.1
Has been updated to refer to recent research on consumer vulnerability commissioned by the SRA, which is in favour of moving from a risk-based to a universal practice approach – it is important that firms bear this in mind should the SRA decide to adopt this approach to consumer vulnerability in the future. Information Technology and Data Protection.
Legal and Regulatory Compliance
Anti-Bribery Policy v2.4
Has been updated on a light touch basis to make some of the wording more concise.
Anti-Facilitating Tax Evasion Policy v2.1
Has been updated to include reference to deliberately submitting false claims to HMRC as an example of tax evasion and to add in a recommendation to warn conveyancing clients about the risk of unscrupulous organisations contacting them after purchasing a property encouraging them to make a false claim.
Conflicts Policy v3.1
Has been updated on a light touch basis to enhance and streamline the content where relevant. The section on own interest conflicts has been updated to merge all content on this topic into one section for ease of reference.
Whistleblowing Policy v2.2
The content has been updated across various sections to enhance clarity and streamline procedures, particularly around internal reporting, to make them easier for staff to follow.
Replaced courses
A number of our agnostic and non-legal specific titles have been updated for a better learning experience.
GRC for Law Firms
Corporate & Social Responsibility
Environmental Awareness (replaces Environmental Awareness, and Environmental Awareness Refresher)
First Aid in the Workplace (replaces First Aid in the Workplace (Employees), and First Aid in the Workplace (Managers))
First Aid (Refresher) (replaces First Aid in the Workplace (Employees), and First Aid in the Workplace (Managers))
Practice Management & Compliance
Finance and Budgeting Basics (replaces Budgeting Basics)
Information Security & Data Protection
Phishing, Malware and browsing securely (replaces Phishing)
GRC for Estate Agents
Financial Crime
Fighting Fraud for Governance, Risk and Compliance (replaces Fraud Awareness)
Health and Safety
First Aid in the Workplace (replaces First Aid in the Workplace (Employees), and First Aid in the Workplace (Managers))
Lone Working (replaces Lone Working (Employees), and Lone Working (Managers))
Managing Mould, Damp and Condensation (replaces Mould, Damp and Condensation)
Management Support
Finance and Budgeting Basics (replaces Budgeting Basics)
Payment Card Industry (PCI) Awareness for Financial Services (replaces Payment Card Industry (PCI) Awareness)
People, Diversity and Inclusion
Access: New and Expectant Mothers International (replaces New and Expectant Mothers)
How to access the update
The content included in this release note is being launched on August 14th, please note it may take up to 24 hours for it to appear in your portal.
Please note, if you are a client utilising our ContentServe solution you will need to download the latest Pathways into your LMS.
GRC for Law Firms
The following content has now been launched for all GRC for Law Firms clients and can be found under the ‘GRC for Law Firms’ library within your Learning application, or by using the Learning application ‘search’ function.
AI for Law Firms (New)
AML Update - July 2025 (Webinar)
Monthly Compliance Update –August 2025 (Webinar)
Policies and Precedents for Law Firms
The following content has now been launched for all Policies and Precedents for Law Firms clients and can be found under the ‘Policies and Precedents for Law Firms’ library within your Learning application, or by using the Learning application ‘search’ function.
Client Care and File Management
Terms of Business v2.9
Vulnerable Clients and Safeguarding Policy v1.1
Information Technology and Data Protection
Artificial Intelligence Policy v1 (New)
Legal and Regulatory Compliance
Anti-Bribery Policy v2.4
Anti-Facilitating Tax Evasion Policy v2.1
Conflicts Policy v3.1
Whistleblowing Policy v2.2
Retirements
The following content has now been retired and will no longer be found in their respective libraries. This includes the replaced courses listed earlier, which will no longer be accessible.
Conveyancing Quality Scheme (CQS) library - Courses:
CQS Risk, Compliance and Client Care: 2023/2024 Update (Retired)
CQS Conveyancing Practice: 2023/2024 Update (Retired)
GRC for Law Firms library - Webinars:
AML Update – July 2024 (Retired)
Employee Screening (Retired)
Equality and Diversity in Law Firms - Update Webinar (Retired)
How to maintain compliance whilst working remotely (Retired)
Monthly Compliance Update – August 2024 (Retired)
Additional information
What’s Next?
Our next content release is scheduled for September 11th. It will have updates to policies, webinars, and some training content.
We hope you enjoy this latest content release and if you have any queries, please take a look at our Help Centre.
If you would like to find out more information about our Legal Learning products or enquire on adding any of these products your account you can find more information regarding this here.
Kind Regards
Access Legal Learning Team