Welcome to the June edition of the Legal Learning content release note.
This month’s update includes a refreshed CQS Financial Crime course – the core training features refreshed content, visuals, and tone to align with current best practices, in line with the latest CQS and AML standards. Brian Rogers presents two new practical webinars: AML Independent Audits and Handling Client Complaints. This release will also see the retirement of several legacy policy documents as part of our ongoing product upgrade.
We hope you enjoy this release.
What's new?
Conveyancing Quality Scheme (CQS)
CQS Financial Crime
Updated to meet the latest CQS standards, this course equips conveyancers with the knowledge to identify and respond to financial crime risks, including:
AML
Mortgage fraud
Cybercrime
GRC for Law Firms
AML Independent Audits (Webinar)
Hosted by Brian Rogers, this month’s session covers:
SRA fines
AML and sanctions audits
Unlimited fines
Use of ‘reliance’ in compliance processes
CPD: 1 hour
Handling Client Complaints (Webinar)
Gain practical insights into managing client complaints effectively. This session covers:
What is a complaint?
Regulatory obligations
What to cover in a complaint procedure
The Legal Ombudsman regulatory obligations, complaint procedures, and the role of the Legal Ombudsman.
CPD: 1 hour
Live broadcast: 09/05/2025
Monthly Compliance Update – June 2025
On the first Thursday of each month, Brian Rogers hosts a 45-minute compliance update webinar for the legal profession. These sessions have proven very popular with our clients, attracting over 3,000 registrants for the live broadcast. These update webinars focus on current and upcoming events within the legal regulatory space and some of the topics covered in this edition were:
SRA fines
AML/Sanctions audits
Unlimited fines
Use of ‘Reliance’
CPD: 1 hour
Live broadcast: 05/06/2025
On-demand recordings of these webinars are made available through our LMS. You can find these recordings, as well as other webinars, inside the ‘Webinars for Law Firms’ library. You can also register to attend the live sessions by registering here.
Policies and Precedents for Law Firms
As part of our product upgrade, the following Policies and Precedents documents have been retired from the LMS as of 12th June 2025:
Client Care and File Management
CFA and Damages Based Agreements Note
Consumer Contracts Briefing Sheet
General Management
Marketing Plan
Human Resources
Menopause Policy
Menopause Supporting Document
Mental Health and Wellbeing Policy
Mental Health and Wellbeing Supporting Document
Information Management
Cardholder Data Policy
Bring Your Own Device Policy
Legal and Regulatory Compliance
ESG Policy
Ethical Values Policy
Insurance Distribution Directive Policy
How to access the update
The content included in this release note is being launched on June 12th, please note it may take up to 24 hours for it to appear in your portal.
Please note, if you are a client utilising our ContentServe solution you will need to download the latest Pathways into your LMS.
Conveyancing Quality Scheme (CQS)
The following content has now been launched for all GRC for Law Firms clients and can be found under the ‘Conveyancing Quality Scheme (CQS) library within your Learning application, or by using the Learning application ‘search’ function.
CQS Financial Crime - (Updated, replaces previous version)
GRC for Law Firms
The following content has now been launched for all GRC for Law Firms clients and can be found under the ‘GRC for Law Firms’ library within your Learning application, or by using the Learning application ‘search’ function
Monthly Compliance Update – June 2025 (New)
Monthly Compliance Update – June 2024 (Retired)
AML Independent Audits – (New)
Handling Client Complaints – (New)
Policies and Precedents for Law Firms
The following content has now been retired for all Policies and Precedents for Law Firms clients and will no longer be available under the ‘Policies and Precedents for Law Firms’ library:
CFA and Damages Based Agreements Note (Retired)
Consumer Contracts Briefing Sheet (Retired)
Marketing Plan (Retired)
Menopause Policy (Retired)
Menopause Supporting Document( Retired)
Mental Health and Wellbeing Policy (Retired)
Mental Health and Wellbeing Supporting Document
Cardholder Data Policy (Retired)
Bring Your Own Device Policy (Retired)
ESG Policy (Retired)
Ethical Values Policy (Retired)
Insurance Distribution Directive Policy (Retired)
Additional information
What’s Next?
Our next content release is scheduled for July 10th.
As part of our ongoing efforts to keep our training content relevant and aligned with evolving terminology, our UK GDPR course offerings will be renamed to Data Protection better reflect their broader data protection focus within legal practice. The full scope of the changes are:
GRC for Law Firms
UK GDPR for Law Firms → Data Protection for Law Firms
UK GDPR for International Law Firms → Data Protection for International Law Firms
UK GDPR for Barristers and UK GDPR for Clerks → combined into one course: Data Protection for Chambers
GRC for Estate Agents
UK GDPR for Estate Agents → Data Protection for Estate Agents
These updated titles will replace the existing versions in our next release.
We hope you enjoy this latest content release and if you have any queries, please take a look at our Help Centre.
If you would like to find out more information about our Legal Learning products or inquire on adding any of these products your account you can find more information regarding this here.
Kind Regards
Access Legal Learning Team