There are two main scenarios when amending the sender email address.
⚠️ Important: The email addresses given below are examples only and should be replaced by a unique email.
Change Access LMS Evo sender email address to [email protected]. This address isn't monitored so can't receive replies.
Change Access LMS Evo sender email address to [email protected]. You must ensure that if there is a sender policy framework protection in place on the domain emails are sent from to whitelist this sender address and add our server to your spf record (spf2.accessacloud.com).
📌 Note: To send and receive additional responses from [email protected], it needs to be configured on your mail server.
Mail server IPs can change and the correct procedure is to check the spf2.accessacloud.com TXT DNS record for the correct IPs if whitelisting is required.
📌 Note: Once you have completed the above, please get in touch with Access Group so we can confirm and apply these changes on our end before they take effect.